Student Wellbeing Advisory Service
You’re not alone at Curtin. If you’re struggling with a study or personal issue, or you just don’t know where to go or who to ask, our Student Wellbeing Advisors can help.
Our service is free and confidential for all Curtin students.
How to reach us
You can contact us by phone, email or in person, Monday to Friday. If you call us after hours, you will be able to leave a message. One of our Student Wellbeing Advisors will contact you as soon as possible the next working day.
Curtin Perth and online students
- Call our student wellbeing hotline on 1800 244 043 (free call).
- Email studentwellbeing@curtin.edu.au. We will get back to you within two working days.
- Visit us in person in Curtin Connect Building 102, Bentley Campus, Monday to Friday 8.30am to 4.30pm. Select a student wellbeing ticket and a concierge will direct you to the confidential space. Find us on the campus map.
If you’re in an emergency and need immediate help, visit the Emergencies and after hours help page.
How we help
Often, just speaking to a Student Wellbeing Advisor can solve a small issue easily or if the issue is larger you can feel like a weight has been lifted off your shoulders.

We listen
When you contact Student Wellbeing, you’ll be introduced to an advisor who will listen to your query or concerns, and try to understand your situation.

We work with you
We work with you to resolve your issue or source other relevant information and assistance. We also follow up with you to provide further support and advice if required.

Confidentiality
We keep a confidential record of help provided so we can better assist you should you contact us again.
Frequently asked questions
More information
Student Assist
You can also access a free support and advocacy service via the Curtin Student Guild.
- Phone: (08) 9266 2900
- Email: student.assist@guild.curtin.edu.au
Other ways Curtin can help
We have many support services on campus and can also help you access off-campus support.
For a full list of other Curtin support services, view the Personal Support page.