Social workers at Curtin

If you’re having trouble with your living situation, finances or relationships, or you need to make plans to extract yourself from stressful or dangerous personal circumstances, the social support advisor from our Social Support Service is a qualified social worker who can help. Our service is free and confidential for all Curtin students.

What we can help you with

Our social support advisor is trained in assisting with accommodation or housing concerns, financial hardship and budgeting, family and domestic violence, and alcohol and other dependencies. They also provide support after a crime or illness.They are familiar with and can help with issues affecting both domestic and international students.

Accommodation/housing concerns

  • Are you currently homeless?
  • Do you find yourself at risk of losing your home because of rent-related issues?
  • Find that you struggle to maintain long-term housing because of other issues or concerns that you would like to speak to somebody about?

Financial hardship and budgeting

  • Have you recently met with a crisis (unforeseen circumstances) that has impacted on your financial situation?
  • Do you feel concerned about study expenses?
  • Do you struggle financially and require practical financial assistance?
  • Would you like some general advice on budgeting and lifestyle expenses?
  • Are you in need of emergency relief?

Support after a crime or illness

  • Have you recently been a victim of a sexual assault, physical assault, accident or ongoing illness?
  • Require support when lodging a police report and/or Violence Restraining Order?
  • Would like to talk to someone about it?

How we help

Through individual consultations in a safe and confidential environment, our social support advisor can help you identify your concerns and work with you towards a resolution by:

  • Listening to your concerns in an objective manner.
  • Helping you create plans and strategies.
  • Helping you to liaise with different organisations on and off campus, who can support your specific needs.
  • Considering emergency relief support if necessary.

Remember you do not need to be in a crisis to make an appointment.  It is always better to come early to prevent the situation from escalating! Sometimes you just need to talk it through to make sure you are on the right track.

Make an appointment

To make an appointment, phone +61 8 9266 7850 or 1800 651 878 (free call outside metro area).

The social support advisor is located within PACS on the Perth Campus, Building 109, on the second level (see map). They are available for contact during business hours, Monday to Friday.

If the matter is urgent, you can call to make an appointment, or come in and be seen by a triage counsellor without a booking on Monday to Friday, 9.00am to 1.00pm. Triage involves a short appointment for assessment only, and you will be booked in to the next available social support advisor time after undergoing this short assessment.

Resources and other organisations that can help

See a range of other support services that can help with the following:

Financial concerns

Centrelink – if you are a permanent resident or Australian Citizen, you may be eligible for Centrelink assistance. Check out the Payment Finder within this link for eligibility.

Money Smart – ASIC is a government body and their MoneySmart website has excellent money advice and factsheets on life events such as marketing, mobile plans, buying a car and insurance.

Curtin Scholarships – there are needs and merit based Scholarships so visit this website regularly, or you can set up email alerts so you don’t miss any opportunities.

Need a Job – having difficulty getting a job? Curtin Careers and Student Assist at the Guild will give you some guidance on how to effectively write resumes and covering letters.

Fees – if you are having issues with fees make an appointment to see the social support advisor or Student Assist at the Guild.

Your Toolkit – supporting women facing domestic violence and financial abuse on their journey to an independent, confident and safe life.


For a variety of accommodation options, contact Curtin Housing Services.

For emergency situations or short term accommodation, contact:

Natural disasters and international concerns

If you or your family has been affected by a natural disaster, these sites may provide assistance:

  • Emergency WA – Western Australia government disaster recovery assistance will be able to guide you what assistance is available within the state.
  • Disaster Assist – Australian government disaster website that will be able to guide you to what assistance is available in other states and internationally.
  • Red Cross – supports disaster victims in a number of ways including financial support and counselling.
  • ER Connect – If you need emergency relief, here you can find services that may be able to assist you. Relief may include overdue bills, Foodbank, and financial counselling.

Family and domestic violence

Sites relating to violence and abuse:

Other critical numbers:

  • Women’s DV Helpline: (08) 9223 1188  /  1800 007 339 (Country)
  • Men’s DV Helpline: (08) 9223 1199  /  1800 000 599 (Country)


Counselling support:

  • Counselling Services – Individual sessions and group programs are provided for Curtin students and staff.
  • Headspace – The National Youth Mental Health Foundation provides early intervention mental health services to 12-25 year olds.
  • More mental health links – a varied list of other mental health services that may be of assistance.