Counselling & guidance

Our wellbeing services support you at a range of levels, from answering your questions about navigating the campus and settling into university life, to providing you with counselling, resources and advice during crises and other stressful situations. Be assured our services are confidential and free for all Curtin students.

COVID-19 response

Counselling, AccessAbility, Social Advisory and Wellbeing services will be open and deliver their services fully online. Find information about the online services available below or access our COVID-19 resources for students.

How to access online or phone counselling

If you have attended our counselling service within the past six month please contact us to make an appointment by phone (08) 9266 7850 or email

If you have not been to the service within past six months, please book a triage appointment by phone or email. Triage appointments are held between 10.00am and 1.00pm, Monday to Friday. Find out more about making a booking.

Your actual session will be online via Zoom or phone. Instructions on how to access Zoom will be provided once your appointment is confirmed.

Our reception hours are:

Monday to Thursday: 8.30am to 5.00pm
Friday: 8.00am to 4.30pm

Support letters

If you need a support letter from Counselling Services, see the requirements.

Other services


Please attend the nearest hospital emergency department if you urgently need psychiatric medication, are feeling suicidal, or need hospitalisation. If unsure access the Mental health service directory. For life-threatening emergencies (Fire, Police or Ambulance): call 000

For after-hour services contact the Mental Health Emergency Response Line


Which service do you need?

See which service might be best placed to help you:

Student Wellbeing Advisory Service

Our student wellbeing advisors are the first port of call to answer your questions about university and assist with any study or personal problem. Often they’ll be able to help fix your problem right away, and if not, they’ll be able to refer you to the right place.

Counselling Services

Our counsellors provide one-on-one therapy sessions and group programs to help you deal with any issues affecting your life, study or mental health. They can also provide support letters if you have psychological reasons to need alternative study arrangements such as assignment extensions, study load reductions, fee refunds and exam deferrals.

Social workers at Curtin

Our social workers, also known as social support advisors, can assist you in developing practical strategies to help cope with and overcome challenges in any aspect of your life. This can include issues with finances, relationships or housing, or extracting yourself from stressful or dangerous personal circumstances.

Guild Student Assist

Student Assist is the support and advocacy service of the Curtin Student Guild. It offers advice on personal, financial or academic issues, including matters to do with appeals, terminations, academic misconduct, disciplinary measures, and any other issues where you need independent advice.

Still not sure which service you need?

Contact our student wellbeing advisors, who will be happy to point you in the right direction.