Refund and remission of fees appeal

If your application for a refund and remission of fees has been declined, you may request a review of the decision. 

Submit a formal appeal

You must submit a request for review within 28 days from the date you received notification that your application was declined, outlining the reason for your request.

It is recommended that you provide further supporting documentation with your request.

You must submit your request for review via email to studentrefunds@curtin.edu.au.

Confirmation of receipt of your request will be emailed to you. Your request will be assessed  within 14 days and an email will be sent to you notifying you of the outcome.

If you are dissatisfied with the outcome or the conduct of the University’s internal review process, you may raise your concerns with the Ombudsman Western Australia. The Ombudsman can be contacted on:

Phone: +61 8 9220 7555
Fax: +61 9220 7500
Email: mail@ombudsman.wa.gov.au