Commonwealth Assistance Notice (eCAN) request for review
Your eCAN is a statement of your enrolment and a record of your use of Commonwealth assistance for a study period. If you believe the information displayed on your eCAN is incorrect you can request a review of your account.
Submit a request for review
You must email firstname.lastname@example.org within 14 days from the date the eCAN was issued, using the subject line:
Request for Review – eCAN – [Student ID] [Student Name]
You will need to specify:
- which details you believe are incorrect
- why you believe they are incorrect.
You will be provided with a response within 10 working days.