Abacus labs

The Abacus labs are Open Access Computer Labs that you can use 24 hours a day, seven days a week. There are three labs on campus in buildings 303, 408 and 501 (see campus map). Each computer contains a wide range of software including Microsoft Office and Adobe Creative Cloud. To access the labs after hours you’ll need to swipe your ID card at the sensor next to each door.

Each Abacus Lab has an IT Helpdesk with staff who are happy to assist you with any of your IT related questions, ranging from basic device troubleshooting to Wi-Fi connectivity, printing, OASIS and Blackboard.

All staff and students are welcome to use these facilities. We ask that everyone considers and respects the following rules:

  • No food or drink in the lab (water is allowed).
  • Noise is to be kept to a minimum to respect others who may be studying.
  • You cannot leave your computer unattended for more than 15 minutes. After 15 minutes your belongings will be removed, and the computer will be logged off.
  • Please remove all personal belongings and waste when you have finished using the Abacus facilities.

IT helpdesk locations and opening times

Important Notice:
Due to physical distancing policies, and to maintain the health and safety of yourself and our team, we will not be physically handling personal devices. If you are experiencing issues with your devices, we can only guide you through troubleshooting. We will decline all requests for the IT Support team to handle all devices.
Helpdesk Location Opening times
IT Helpdesk 303
Building 303, Abacus Lab
Ground Floor
Weekdays: 9:00am to 5:00pm
Weekends: Closed
IT Helpdesk 408
Building 408, Abacus Lab
Ground Floor
Weekdays: 9:00am to 5:00pm
Weekends: Closed                         
IT Helpdesk 105
Building 105, Library
Second Floor
Weekdays: 9:00am to 9:00pm
Weekends: Closed
Curtin Graduate School of Business Room 215, Second Floor
Weekdays: 3.30pm to 7.30pm
Weekends: Closed

During semester breaks, only IT Helpdesk 105 is open Weekdays 9:00am to 5:00pm. All helpdesks are closed on national public holidays and select state holidays, see the Academic Calendar.
 
Can't make it to campus? See below for alternative contact methods.
Call: IT Service Desk 9266 9000 (option 2)