IRIS@Curtin help

IRIS@Curtin (Intelligent Remote Invigilation System) helps deter and detect academic dishonesty in online tests and exams.

Staff members can find information on how to set up and use IRIS in the staff portal under Using learning and teaching systems.

How does IRIS work?

During an online test or exam, IRIS records the audio signal from your computer’s microphone, video signal from your webcam and takes successive screenshots of what you see on your computer screen. IRIS analyses the recorded information and flags behaviour that may indicate potential academic dishonesty.

Learn more:

Why do I need to use IRIS?

Curtin is using IRIS to ensure that students are not breaching academic integrity standards when they are taking online tests and exams. IRIS facilitates invigilation for online students during assessments, regardless of their location and helps to ensure assessment integrity and fairness for all students.

Curtin has been using and developing IRIS since 2017. Regular student surveys suggests that students generally become comfortable with IRIS once they have used it, and they value the ability to take tests remotely.

Curtin has built and owns the software outright. There is no external party that has access to the data. Student data is protected and kept securely in the same manner as all other assessment data at Curtin. Recordings are deleted as soon as practicable after review or within 12 months of the recording date unless further retention is required (e.g. due to a suspected academic integrity breach).

What if I don't want to use IRIS?

  • Students who request an alternative arrangement on the basis of a Curtin Access Plan (CAP) will be managed in accordance with approved reasonable adjustments in the CAP.
  • Approved alternative examinations will be managed as per the Alternative Examination Arrangements Procedure found in the Assessment and Student Progression Manual.
  • Student requests for alternative arrangements based solely on privacy grounds will only be considered in exceptional circumstances. The Academic Registrar will determine these requests on an individual case basis in consultation with the relevant school.

IRIS Terms and Conditions of use

This following document sets forth the Terms and Conditions for the IRIS software.

How do I set up and use IRIS?

IRIS works through a Google Chrome extension. Students must download the IRIS@Curtin extension and use Chrome to access Blackboard when taking an assessment with IRIS.

  1. Download the latest version of the free Google Chrome internet browser.
  2. Download the IRIS@Curtin extension.
  3. Follow the IRIS@Curtin set-up instructions for students [.pdf 1MB].
  4. Check your system set up correctly by using the IRIS@Curtin System Check Test.

How do I test my set up?

Check your system set up by

  1. ensuring you are using Chrome and have downloaded the most up to date IRIS@Curtin extension
  2. self-enrolling in the IRIS@Curtin System Check Test Organisation site by following these instructions
  3. attempting the IRIS@Curtin System Check Test found under the Content tab within the IRIS@Curtin System Check Test Blackboard Organisation site.

Top tips for using IRIS

  1. Ensure your computer operating system is running the most up to date software available (OSX) (Windows 10)
  2. Update chrome browser
  3. Ensure most up to date IRIS@Curtin extension has been installed using the instructions here
  4. Check IRIS system permissions via Chrome
  5. Check OSx and Windows privacy/security permissions and ensure IRIS has access to your webcam, microphone and screen recording (OSX) (Windows 10)
  6. Test mic/cam via browser
  7. Do the IRIS@Curtin System Check Test before your actual assessment to ensure your system is working.
  8. Wait 5-10 seconds for the correct password to be populated when setting up IRIS. If you click too soon it may be the password from a previous test and may be incorrect.
  9. If your password is incorrect, clear your cache using the instructions here, close and reopen your browser and try the assessment again.

What should I do if I have an error message from IRIS?

Many errors can be resolved by:

  1. Clearing your cache using the instructions here
  2. Updating the IRIS extension by removing it and re-downloading it here
  3. Restarting the computer
  4. Reattempting the assessment

If you receive the error message during set up:

  1. This generally means your permission settings need to be adjusted:
    • Ensure you allow IRIS to use your camera and microphone when it asks for permission
    • Type chrome://settings/content into the Chrome address bar to get to the mic and camera permissions
    • Click on either Camera or Microphone
    • Ensure IRIS is in the Allow list and not Blocked
  2. MAC computers have additional settings that need to be adjusted:
    • Go to System Preferences
    • Locate Security & Privacy (or Sharing for older versions)
    • Locate Camera, Microphone, and Screen Recording and tick each box to allow Google Chrome
    • Save changes by clicking the padlock
    • Close all Chrome applications and launch again

If you receive the error while the recordings are uploading:

Usually, the recordings have uploaded correctly. This is often caused by

  1. trying to upload your test after the test has timed out
  2. internet that is slow or disrupted
  3. having more than 39 characters in your name when you set up the system
  • Take a screenshot of the error if possible
  • In a new tab, go back to the assessment in Blackboard
  • In the upper right hand corner of the browser tab you will see the IRIS icon
  • Click on the icon and select [Finalise Recordings]
  • This will re-upload any segments of the recordings that were missed
  • Inform your unit coordinator of the error

What should I do if the password is incorrect?

  1. Clear your cache using the instructions here
  2. Update the IRIS extension by removing it and re-downloading it here
  3. Restart the computer
  4. Reattempt the assessment
  5. Wait 5-10 seconds for the correct password to be populated when setting up IRIS. If you click too soon it may be the password from a previous test and may be incorrect.

What should I do if IRIS is still not working?

Students that are experiencing difficulties should:

  1. Refer to the IRIS troubleshooting guide [.pdf 274KB]
  2. Use the IRIS self-help support tree
  3. Contact their lecturer for advice
  4. Contact Curtin Connect for assistance

Staff that are experiencing difficulties should:

  1. View the IRIS resources in the staff portal under Using learning and teaching systems
  2. Contact Digital and Technology Solutions for assistance
  3. Email IRIS@curtin.edu.au