Students have a right of appeal against academic or administrative decisions affecting them.
Remember that disputes can frequently be resolved without going to a formal appeal. Before using a formal appeal procedure, students should discuss any disputed decision with the appropriate head of school or area.
- Academic status appeal
- Admission or selection appeal
- Assessment appeal
- Deferred assessment appeal
- Enrolment appeal
- Fees, charges, levies, fines and refund appeal
- Graduation appeal
- Leave of absence appeal
- Misconduct appeal
- Credit for Recognised Learning appeal
International Student Conciliator
The Department of Education Services offers a free mediation/conciliation service: the International education conciliation service. The Service attempts to resolve disputes between international students and institutions, as part of the institution's internal complaints and appeals procedure. Students or staff can contact the Conciliator by telephone on +61 8 9441 1900 or by email at firstname.lastname@example.org.
If you are a higher degree by research student, please refer to the following policies for relevant information:
- Rule No. 10 Made Pursuant to Statute 12 - Enrolment: Degree of Doctor by Research
- Rule No. 11 Made Pursuant to Statute 12 - Enrolment: Degree of Master by Research
If a student considers that they have been unfairly or improperly treated in the appeals process, they have the right to lodge a complaint with the Professional Standards Unit.
More information on lodging a complaint can be accessed via the links below: